Comcast SmartZone

  1. Click Address Book.
  2. Click "New" and choose "New Contact".
  3. Add the email address and any additional information.
  4. Click Save.

EarthLink

  1. Open the Address Book.
  2. Click Add.
  3. Enter your contact's domain.
  4. Click Save.

AT&T Web Email

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click "Add Filter".
  5. In the top row, labeled From Header, select contains from the pull down menu. Enter the address in the text box next to the pull down menu. Example: You can either give a specific email address or use @ppn.com or *ppn.com to whitelist the domain.
  6. Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.
  7. Select the Add Filter button once again.

Norton AntiSpam

  1. AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:
  2. Start Norton AntiSpam, select Status & Settings tab.
  3. Select AntiSpam.
  4. Select Configure button - right hand side bottom of the screen.
  5. Select Allowed List tab - second tab on the list of tabs.
  6. Select Add.
  7. Enter email address in the Email address box.
  8. Select OK.

Entourage

  1. Open the email.
  2. Right-click the sender's email address.
  3. Select "Add to Address Book" in the short-cut menu.
  4. Verify the sender's contact details.
  5. Click Save.

Hotmail

(See Outlook.com Below)

MacMail

  1. Open the email.
  2. Type the sender's email in the Add Entry field on the Allow List.
  3. Verify the sender's contact details.
  4. Click Save.

McAfee

  1. Click the Allow/Deny menu option in the Control Console
  2. Enter the recipient's email address in the Add Entrys field in the Allow List.
  3. You can also add a contact's domain (e.g. whatever comes after the @ symbol) to allow anyone from that company.
  4. Click Save.

Mozilla Thunderbird

  1. Check if your contact's email is in your Junk folder, right-click on the emailand choose "Mark As Not Junk".
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, copy your contact's "From" address and paste it into the Email dialog box.
  6. Click OK.

Cox.net Email

  1. Go to WebMail Inbox window.
  2. Click "Preferences".
  3. Under General Email Preferences, click Blocked Senders.
  4. Type in the sender or domain you wish to allow in the Exceptions List.
  5. Click Add.
  6. Click Save.

Outlook

2003, 2007 and Express
  1. Without an example email address in your inbox:
  2. Select Actions from the toolbar at the top of the screen.
  3. Select Junk E-mail.
  4. Select Junk E-mail Options...
  5. Click the Safe Sender tab.
  6. Click Add.
  7. Type in the email address you wish to add to your safe sender list.
  8. Click OK.

With an example email in your inbox:

  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the "Junk Email" section
  3. Select "Add sender to Address book".
  4. Click OK.
To white list an entire domain:
  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.  Note: This is located in the "Junk Email" section
  3. Select "Add Sender's Domain (@ppn.com) to Safe Senders List.
  4. Click OK.
2010
  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose "Junk E-Mail Options" from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Type in either the email address or the domain name you wish to add.
  6. Click OK.
Express
  1. In Outlook, go to the Tools menu.
  2. Select "Address Book".
  3. Click New and select New Contact from the drop-down menu.
  4. Type in email address and include any details you want.
  5. Click OK.

Outlook.com (Formerly Hotmail)

  1. Open your Outlook mailbox.
  2. Select Options from the top right (next to the question mark).
  3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
  4. In the space provided, enter the address. Example: You can either enter a specific email address or use *ppn.com or @ppn.com to whitelist the domain.
  5. Select Add to list.
  6. Ensure the safe mailing lists box has the address you entered, and select OK.

Road Runner

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select the email that includes the e-mail address you would like to add as a safe sender.
  4. Click "Mark as Not Spam".

Verizon

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter your contact's domain.
  6. Click OK.

Windstream

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select "Advanced Block Senders".
  5. In the Allowed Senders and Domains area type the senders and domains you want to allow.
  6. Click OK.